Frequently Asked Questions

Be prepared for the chicest bash ever. 

When you are ready to book, simply visit our online portal to request a reservation invoice.

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Our Event Services FAQs are listed here:

Product Care

Do I have to return reserved items washed?

No, leave that to us. The only thing require are that items are returned scraped of food and lightly rinsed. Please ensure your caterer is aware or cleaning fees may apply. 

How do you sanitize your collections?  

All our products are washed before and after every use with a commercial grade dishwasher using industry grade dishwashing agents and sanitization chemicals.

Our specialty collections like our flatware and gold-rimmed dinnerware are all washed, sanitized and dried by hand. Therefore, for any item that directly contacts food, we ask that you have your caterer clear all food from the items and rinse it with water.

Delivery + Assembly

May I pick up my collection items?

At this time, we are only providing our services through our own white-glove delivery & pick up service. Our white-glove delivery & pick up starts at $150, depending on exact location, items rented and time of pick-up. Contact us with details & we'll be happy to give you an estimate for your delivery!

Will you ship collection items out of state?

Due to the fragility of the pieces in our collection, we cannot ship our items in bulk but we will freight them to you! Cost for freight services will vary based on destination and time of year.

Please reach out to us to discuss pricing for out-of-state events.

Reservation + Cancellation Policy 

Is there a minimum?

No. Therefore, we cater to all events, both big or small!

What is your payment policy?

Once you've decided on the look that suits your wants & needs, you can simply add your desired styles to your cart to reserve. To secure your order we ask for a 50% non-refundable retainer of the total balance a signed rental agreement to lock in your date. The remaining balance is due three weeks prior to your event, along with our mandatory 10% product damage waiver. 

What is the product damage waiver? 

Our required 10% product damage waiver is peace of mind. The fee covers normal wear and tear, such as scrapes and nicks on flatware or scrapes on our dinnerware. These little things happen and we don’t want you stressing about them during your event!

This waiver does not cover gross negligence, lost or stolen items. The replacement cost of all missing items will be charged to the contracted client, which is typically three to five times the rental value. TableMade reserves the right to charge these costs to the credit card on file for the event payments. If the missing items are returned to within 10 days, the cost will be reimbursed.

What if a collection item is damaged?

Any normal wear and tear will be covered by our "Peace of Mind" damage waiver! If significant damage occurs that deems all items that exceeds this 10%,  The replacement item will charged at three to five times of its rental value.

However, don't fret! 

If there are any concerns, you will be contacted by Client Services, prior to any damage charges.  

What is the cancellation policy?

Orders that are cancelled more than 30 days in advance of the event will only be subject to the deposit payment. Orders cancelled 30 days or less to the event, will be charged 100% of the total rental invoice.

How long do I have the rentals for?

​Our advertised rental rates typically cover a 48 hour period. We do make adjustments and expectations based on the needs of our clients.

I'm ready to book! What's next?

Build your own table by adding your desired styles to your cart. By doing so, you can estimate the rental cost of of having your table made. 

Please inquire in securing your collection items via our contact page.

Once you submit, you'll be personally contacted by our Lead Curator, Tammy L. Noel. She loves to gab about love, life, and business.
Most importantly, she wants to ensure your event is an elevated reflection of you.

Additional questions?

Contact Client Services at clientservices@tablemade.co. We'd love to chat about your event and how we can make it the chicest bash ever.